Services

The Cafeteria

Come to le Vaisseau's cafeteria to quench your thirst and take a break!*

*The Cafeteria no longer offers catering for lunch break.

 

Opening hours:

  • from 1 p.m. to 5 p.m., Wednesdays, Saturdays, Sundays and public holidays.

 

Picnics are allowed.

The Gift Shop

If you’d like to extend your visit to the museum or find a gift for someone special, then head for the Shop. Come and discover some of the many fun-filled products tracked down by our team, including scientific kits, educational games, books and board games.

You’ll also find eco-friendly and “Made in France” products there, dealing with numerous subjects addressed at Le Vaisseau, including the human body, animals, light, mathematics, water and the Earth. There’s something for all ages and all pockets! So don’t old back – come by and see us!

 

Opening hours:

  • During Zone B school holidays: 11 a.m. to 6 p.m., Tuesday to Sunday inclusive
  • Outside Zone B school holidays: 11 a.m. to 6 p.m., Wednesdays, Saturdays, Sundays and public holidays

Parking

For cars
There is a free car park open from 07.00 to 19.00 which you can use. It has 173 standard spaces, 6 spaces for visitors with disabilities and a drop-off area for coaches. As you leave, remember to ask for a ticket from our staff or the security officials.


At busy times, you may find this car park full. In that case, there are pay-and-display spaces on Quai des Alpes and Avenue du Rhin or car parks not far from the Presqu’île Malraux (get there from Avenue du Rhin).

 

For bikes
There are 25 bike stands available for leaving your bike on the square in front of the Vaisseau.

 

For school buses
There is a drop-off area for schoolchildren to safely alight at the Group entrance to the Vaisseau.

For babies

All of our toilet areas are equipped with baby-changing facilities away from the noise of the activity areas. Child-friendly toilets are accessible near the Glass Dome. There are four high chairs in the Cafeteria for use by our youngest visitors. There is also a microwave available in the Cafeteria (please enquire there). For breastfeeding mothers, there is a quiet area you can use in the infirmary.

Cloakroom

There are free lockers for you to use in the Vaisseau lobby. You will need a 1-euro coin or token to close them.

 

Tokens are available at the reception desk. Please return them at the end of your visit.

Infirmary

There is an infirmary area in the lobby for minor injuries.

Free Wi-Fi

Free Wi-Fi is available throughout the building. To be able to access it, use the public Wi-Fi network and follow the instructions provided.

 

Our Wi-Fi network is not always fully operational, but we are doing our utmost to improve it.

Pets

Pets are not permitted in the building, with the exception of guide dogs accompanying sight-impaired visitors.

*With relevant ID

Building map

There is a building map available in the Vaisseau to help you find your way around.

Frequently asked Questions

Do I need to book a time slot for my visit?

No, it is not necessary to reserve your entry ticket. However, online purchasing is strongly recommended. It is also possible to buy your ticket on site from the ticket office.

Can I bring a picnic to eat in the Vaisseau?

Yes! Picnics are allowed.